Term and Conditions

Account Registration

To utilize our online shopping program, you need to register an account. It is very simple: visit the “account sign up page” and fill in your information. Please recheck your information before submitting the registration. Following this process, a confirmation email will be sent to you that will provide a Customer ID Number, account information and supporting information

You are now ready to place a website shopping order with your new.


Stock Availability

Our local inventory is represented in our online supply. It is possible to request an item that is not locally available at our warehouse. However, please expect a delayed delivery while we wait for new or transferred supply. Items that are completely out of stock must be ordered from our supplier. The duration of the wait is generally between 1 and 7 business days. You will be contacted if this is incorrect due to delayed delivery or stock unavailability

If you have questions about your order, please contact us directly by email or telephone. Please note: there might be naturally discrepancies between online availability and location supply so cater for these.


Payment Options

After you have selected your order, you will receive the final order information to review before submission. This page will include the total for your order(s) shipping charges and total. With most orders, you can change your shipping address. However, with credit card orders, we must ship to the billing address of your credit card.

If the billing page is accurate and you are satisfied with your order, click “Place order”. For credit card orders, a secure page will appear to enter credit information and complete the transaction. Ensure that this information is accurate before submission. However, for online banking orders, information will be provided on how to pay along with a summary of your order.


Cash on Delivery:

We offer Cash on Delivery service all across Canada. Anything you order will be delivered right at your doorstep.